Put your business one voice command away. With uVAAP, you can deliver 24/7 customer engagement through white-label voice apps on platforms like Alexa and Google Assistant. From answering FAQs to booking appointments, uVAAP ensures your business is always available—boosting efficiency, improving customer satisfaction, and giving you a competitive edge in an on-demand world.
Beyond providing 24/7 customer engagement, uVAAP ensures your customers' businesses get listed and are discoverable on leading voice assistant devices, such as Alexa and Google Assistant. This significantly expands their reach to users who prefer voice interactions for finding services and information.
Today’s customers expect instant answers and always-on support—but most businesses are limited by traditional hours and staff availability. This leads to missed leads, long response times, and frustrated users. uVAAP solves this by equipping your business with AI-powered voice assistants that work 24/7 across Alexa, Google Assistant, and more. Whether it’s answering common questions, taking service requests, or scheduling appointments, uVAAP keeps your business connected and responsive—even when you’re offline.
Feature Highlights:
24/7 Availability – Keep your business open and responsive around the clock.
Voice Directory Listing: Ensures your business is discoverable as a listing on voice assistant devices like Alexa and Google Assistant, putting you in front of customers actively searching via voice.
Real-Time Content Management: Our system allows you to easily maintain and update your voice app content via a user-friendly conversational content management system (CMS), enabling real-time changes to FAQs, offers, and business information.
Within the "White-Label Customization" point (if you add one, or integrate into "white-label voice apps"): The voice apps are fully white-labeled, allowing Umbrella members to offer personalized solutions under their own branding, enhancing their professional image and brand credibility.
Within the "AI-Powered Efficiency" point: These voice apps leverage advanced AI to provide quick, accurate, and conversational responses, improving customer experience...
Within the "Wide Industry Applicability" point (if you add one, or integrate): uVAAP is ideal for sectors such as retail, hospitality, healthcare, real estate, and professional services, making it a versatile solution for businesses of all types.
Within the "Strong Client Retention" / "Longevity" point: Clients typically use the service for 12–24 months due to the ongoing need for continuous customer engagement and service improvements.
Getting Your Client's Voice App Live
The process of activating a voice app through the uVAAP program is straightforward:
Follow these steps to get your client's voice application set up through the uVAAP program:
Initiate in Umbrella Dashboard: Log in to your Umbrella Dashboard.
Create/Select Contact: Navigate to 'Contacts' and either create a new contact for your client or select their existing profile.
Add Product: Within the client's contact profile, click to add a new product and select "Voice Apps"
Complete Forms: Carefully fill out all the required information requested in the intake forms presented during the product addition process. This information is crucial for building the voice app correctly.
Submit & Handover: Once you submit the completed forms, the process is handed over to the specialized uVAAP team.
uVAAP Team Takes Over: The uVAAP team handles the subsequent development, configuration, verification with voice platforms (like Amazon Alexa and Google Assistant), and implementation of the voice app.
Activation Timeline: It typically takes approximately 14 days from the time the uVAAP team begins work (after your submission) for the new voice app to be fully configured, verified, and become live.
Notification: You (the Umbrella members) will receive an email notification as soon as the client's voice app is live and ready to use.
Accessing Onboarding Resources:
Users can access and download the onboarding form by navigating to the "Onboarding Clients / Creating Voice Apps" section, specifically under "Voice App Business Info Form."
