Q: What types of bills can BillSaver typically negotiate?
A: BillSaver can attempt to negotiate lower rates on many recurring monthly charges. Common examples include:
Cable TV
Internet Service
Phone (Landline and Mobile/Wireless)
Satellite Television (e.g., DirecTV, Dish)
Satellite Radio (e.g., SiriusXM)
Pest Control Services
Home Security / Alarm Monitoring Services
Essentially, almost any recurring monthly bill is a candidate.
Q: What types of bills can BillSaver not negotiate?
A: BillSaver generally cannot negotiate:
Regulated Utilities: Bills where rates are set by government bodies (e.g., city water, sewer, electricity in some regulated markets).
Fixed Long-Term Contracts/Leases: Bills with predefined payment structures (e.g., mortgages, rent, car payments/leases, student loans, insurance premiums).
Q: Do I need to switch my service providers (like Comcast, Verizon, etc.) to save money?
A: No. This is a major benefit. BillSaver negotiates better rates or finds more cost-effective plans directly with your existing service providers. The process is designed to be hassle-free with no disruption to your service.
Q: Why do I need to provide credit card details to BillSaver?
A: Credit card details are required solely for billing the success fee. You are only charged if BillSaver successfully negotiates savings and you explicitly accept the new, lower rate or plan they find. The fee is 50% of the savings achieved. If no savings are found, or if you decline the proposed savings, you are charged absolutely nothing. Billing stops if you later cancel the negotiated plan with your provider.
Q: What is the typical success rate for finding savings?
A: Approximately 80% of the bills submitted fall into categories where meaningful discounts are often possible. Of those eligible bills, about 50% of users typically choose to accept (opt-in to) the better plan or rate offered by BillSaver after negotiation.
Q: What happens if I start signing up but don't finish or forget to upload my bill?
A: Don't worry. The BillSaver team actively follows up via email and phone with individuals who have started the registration process but haven't completed it (including uploading a valid bill) to encourage them and offer assistance.
Q: How is personal and payment information kept secure?
A: The platform employs multiple layers of security:
SSL Encryption: Protects data transmitted between your browser and the website.
Secure Database: The database storing user information is secured against unauthorized access.
PCI Compliance: Handling of credit card information adheres to the strict Payment Card Industry Data Security Standard (PCI DSS).
