First, you need to navigate to the profile of the client whose website you wish to reactivate.
From your main dashboard, click on the Contacts tab in the left-hand menu.
Find and select the specific client who was previously associated with the canceled website. It's crucial to be in the correct client's contact page to access their specific data.
Once you are on the client's contact page, you will initiate the reactivation process by adding a new product.
In the upper-right corner of the main content area, click the + Add a new product button.
A side menu will appear with a list of available products. Scroll through the list and select Website Development (Recommended).
After selecting website development, you'll be given the choice to create a new site or reactivate an old one.
On the "Website option" screen, you will see two choices: "New website" and "Reactivate canceled website."
Select Reactivate canceled website.
A dropdown menu will appear. Click it to see a list of all previously canceled websites for that specific client. Select the website you intend to reactivate.
Next, you'll be taken to the "Select Template" tab. Here, you have the flexibility to either keep the original design or choose a new one.
To keep the original design, you can select the exact same template the client had before.
To update the design, you can browse the gallery and choose a brand-new template.
Once you've made your selection, click the Set Template button at the bottom of the page to proceed.
The system saves time by automatically populating the intake form with all the information from the previous website setup.
You will be directed to the "Intake form" tab. All sections—including Client Details, Website Hosting, Pages, AI Rules, and Website Design—will be pre-filled.
Carefully review all the information. If any client details or content need to be updated, you can make those changes directly in the form.
If everything is correct and no changes are needed, you can simply click Next to move through the sections.
Note on Website Type: The "Website Type" (e.g., Business Website, E-commerce Website) will also default to the previous selection. You can change this if needed, for example, to upgrade a standard business site to an e-commerce platform. Be aware that changing the website type may alter the monthly wholesale price.
The final step is to review the pricing and complete the payment to finalize the reactivation order.
After completing the intake form, you will land on the "Configure Markup" page. The monthly wholesale fee will remain the same as before unless you changed the website type.
Review the setup and monthly fees.
Proceed to the payment screen, enter the necessary credit card information, and complete the transaction.
Once the payment is successful, the order will be sent to the UWebsites 2.0 team, who will handle the reactivation of the existing website.
