Whose email address is used to send emails?
uBlast uses The uBlast Team associated grey label email addresses, not your personal or business email address (e.g., you@yourcompany.com).
What are "grey label email addresses"?
These are email addresses owned and managed by The uBlast Team. They are specifically configured for bulk email sending to ensure compliance with regulations (like CAN-SPAM) and maximize deliverability (inbox placement).
Why doesn't uBlast use my email address?
Using specialized grey label addresses maintained by The uBlast Team is crucial for adhering to strict email regulations and maintaining high deliverability standards, which is difficult to achieve reliably when sending bulk emails from standard domains.
Can I customize the "from" email address?
No, the actual sending email address (the technical "from" address) cannot be changed; it will always be a The uBlast Team grey label address.
Do I need to provide my email server (SMTP) information?
No, The uBlast Team handles all technical aspects of sending. You do not need to provide any SMTP details.
