Onboarding Business Clients

How to Onboard Business Clients

Onboarding Business Clients to Vacation Incentive Packages

Follow these steps to onboard a business and set them up with a vacation incentive package:

1. Add the Client to Your Contacts

  • Log in to your Umbrella Dashboard and navigate to Contacts.

  • Click "Add Contact" to create a new client profile, or select an existing contact if they’re already in your system.

2. Add a Vacation Incentive Product

  • Go to the Products section and click "Add a Product."

  • Choose the “Vacation Incentive Package Subscription” from the list.

3. Set the Pricing & Billing Option

  • You’ll be taken to a screen to set the product price.

You have two billing options:

  • Define Your Retail Price: When onboarding a client, set your preferred markup over the wholesale cost. This determines the retail price charged to your client.

  • Receive Direct Payments: The full retail payment from your client is processed and deposited directly into your connected Stripe account.

4. Enter Business Client Details

Fill in all required client information, including:

  • Business name

  • Address

  • Contact details

5. Complete Payment

You have two payment options:

  • Enter your own or the client’s credit card details directly.

  • Or send a pre-generated invoice to the client so they can complete the payment themselves.

6. Account Provisioning & Onboarding Call

  • Once payment is processed, account provisioning will take a few business days.

  • You and your client will both receive email notifications once the account is successfully set up.

  • Additionally, the vendor will schedule an onboarding call with your client to help set up and walk through their dashboard.

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