NPOs FAQ

NPOs FAQ

Q: How do NPOs earn money through uSponsorHero?
A: NPOs earn funds solely from the "Front-End" payment pool. For each valid bill uploaded through the NPO's unique campaign link, a pool of $1 to $15 is generated by uSponsorHero. The Umbrella Member managing the campaign determines the exact split of this pool between themselves and the NPO.

Q: Does the NPO know how much commission the sponsoring Member is making?
A: Not automatically. uSponsorHero/BillSaver does not disclose the Member's specific front-end split decision or their back-end commission earnings to the NPO. However, Members are free to share this information transparently with their NPO partners if they choose.

Q: What makes a supporter's bill upload "valid" to trigger the NPO donation?
A: For a bill submission to qualify for negotiation and trigger the potential NPO donation pool, it must meet these criteria:

  • Be for a serviceable bill category 

  • Include complete and accurate customer information.

  • Have valid credit card details on file (for the potential 50% savings fee if successful).

  • The user must accept the BillSaver Terms of Service.

  • A clear, complete, and current copy of the actual bill must be successfully uploaded.

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